Call one of our training advisors: 01706 361110
ITIL® official syllabus courses and other core publications exist to educate participants about IT Best Practice – teaching them the content of the official guidance and testing their learning by examination.
The courses concentrate on “the what”, rather than “the how” of IT service management best practice.
Sadly, all too often when the focus is on the official syllabus, students return to the workplace under-equipped to deal with the challenges of bringing about change and putting the theory into practice.
Sysop firmly believes that the primary purpose of training is to change behaviour in the workplace.
We carry that purpose into the classroom in the delivery of our IT Best Practice examination courses and into our overall product set.
That means we offer practical workshops tailored to the specific needs of our client organisations.
But don't just take our word for it - take a look at what our students say...
“Just to say thank you to all the team, a score beyond my expectations! Probably why I keep coming back to you guys for my training! If you ever decide to do MS Project training let me know! ”
“Course trainer was very good and clear and explained things clearly with lots of experience stories to back up what [he was] saying. Although the content was a lot to learn in 2 1/2 days most of it was relevant.”
“Both lecturers were good communicators. Both trainers were excellent. Encouraging and cajolling? But never bullying. Exactly the right balance of carrot and stick approach. Very professionally handled in all ways. Thank you. Very sensitive to delegates concern about exams.”
“As always a professional and informative approach to training - highly recommended.”
“Great venue - facilities were of a high standard with sufficient parking. Most importantly, the staff were welcoming and the tutor was informed, friendly and patient. ”
No actors mouthing a script they don't understand. No irritating and distracting cartoons. Instead,a fully qualified ITIL professional explaining things as they are.
Your Course will run as scheduled.
You will pass your exam.
We will protect your training investment.
We are pleased to announce a major extension to our tutor-led service management portfolio. We now offer SDI Service Desk courses from our Heywood (Manchester) training HQ.