Training Courses


We at Sysop have a passion for helping clients improve their IT Services through the development of their people, processes and capabilities. When ITIL® came along in the early nineties, Sysop recognised the benefits this would bring to the IT industry and were quick to add the training into our portfolio.

Our longevity is testimony to our innovative & pragmatic approach where we continue to recognize the needs of our clients in an ever-changing world. In acknowledgement of evolving Service Management practices, we have added new offerings into our portfolio. VeriSM and SIAM® (Service Integration & Management) are areas of increasing relevance whilst courses from the Service Desk Institute continue to improve standards of IT support professionals.

We also offer our courses in a number of ways from tutor-led courses and practical workshops delivered out of our public locations, on client premises or online as well as pre-recorded e-Learning platforms to allow for self-paced study. We have packaged up relevant course combinations offering cost-effective solutions in our range of course bundles and our Training Voucher scheme is an excellent way of benefiting from discounted training when medium-long term training requirements are unknown.

You can find further details of our courses in the options here but if you know what you are looking for then the SYSOP Course Finder above can be used to find courses specifically catered for your career development as an IT professional.

SYSOP Promotions

PeopleCert Plus Membership (Now available thru us)

PeopleCert Plus Membership (Now available thru us)

Join PeopleCert Plus plan to unlock our full suite of expert resources, showcase your skills with Digital Badges and keep your certifications up to date by collecting Continuous Professional Development points!

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New ITIL Practice e-Learning modules available

New ITIL Practice e-Learning modules available

All current ITIL Practice modules are now available as e-Learning options. These, alongside other ITIL e-Learning modules, allow an individual to now go all the way to ITIL Master via self-paced, online study.

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MarsLander - ITIL4 Simulation Workshop

MarsLander - ITIL4 Simulation Workshop

Only ITIL®4 can provide a high level of service delivery capability to take MarsLander to Mars.

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ITIL4 Foundation e-learning - now available!

ITIL4 Foundation e-learning - now available!

Bringing our latest development - the ITIL®4 Foundation e-learning course.

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