This module compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management practices, namely, the ITIL 4 Relationship Management, the ITIL 4 Service Level Management Practice, the ITIL 4 Supplier Management Practice, the ITIL 4… READ MORE
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This module compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management practices, namely, the ITIL 4 Relationship Management, the ITIL 4 Service Level Management Practice, the ITIL 4 Supplier Management Practice, the ITIL 4 Information Security Management Practice, and the ITIL 4 Continual Improvement practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels of maximizing value from the Practices.
ITIL 4 Specialist: Collaborate, Assure & Improve enables professionals to:
Relationship Management (RSM)
Supplier Management (SM)
Service Level Management (SLM)
Continual Improvement (CI)
Information Security Management (ISM)
Collaborate, Assure and Improve
19 - 21 May 2025 - VIRTUAL training |
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16 - 18 July 2025 - VIRTUAL training |
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22 - 24 October 2025 - VIRTUAL training |