In partnership with PeopleCert, we offer ITIL®4 High Velocity IT e-learning and e-learning+ training. Included in this package are the following: Official ITIL4 High Velocity IT eBook Exam voucher inclusive of web-proctoring service 6 months access to comprehensive, interactive... READ MORE
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In partnership with PeopleCert, we offer ITIL®4 High Velocity IT e-learning and e-learning+ training. Included in this package are the following:
ITIL4 High Velocity IT e-Learning+: (click here for details)
Organizations are becoming increasingly digital enabled and the scope of the High Velocity IT 3-day course is the primary activities in the digital value chain. The more digital parts of an organization demand a significantly different way of thinking and working than traditional ‘operating models’ for IT service management. The course therefore focusses on all activities across the Service Value Chain with the emphasis on accelerated value streams.
The purpose of the ITIL 4 High Velocity IT Qualification is:
The purpose of the ITIL 4 High Velocity IT Examination is:
The target audience for this qualification is:
Digital Transformation Strategies
Different strategies and approaches for transforming traditional IT operations into a more digitally-focused and agile environment.
Agile and DevOps Principles
Understand how Agile and DevOps practices can be applied to IT service management to accelerate service delivery, improve collaboration, and enhance efficiency.
Lean and Continuous Improvement
How lean principles can be applied to eliminate waste and streamline processes within IT operations. Explore the concept of continuous improvement to drive ongoing enhancements.
Automation
Gain insights into the role of automation as well as AI and ML in modern IT operations, including how to leverage these technologies for efficiency and innovation
Digital Product Management
Understand the concepts of digital product management and how to design, develop, and manage digital products and services that meet customer needs and deliver value.
Service Resilience
Understand how to ensure the resilience and security of digital services in a high-velocity environment, including strategies for addressing security threats and vulnerabilities.
Service Performance Metrics
Explore the measurement and reporting of key performance indicators (KPIs) and metrics to assess the performance and effectiveness of digital services.
Customer-Centric Approaches
Learn about the importance of having a customer-centric mindset and focus on delivering services that are aligned with customer expectations to create a positive experience.
Culture
Recognise the significance of culture when transitioning to high-velocity IT including strategies for fostering a culture of innovation, collaboration, and agility.
To order this course then click the "Book now" option and enter your details. We will then be in contact to establish a preferred start date and payment method. Unless your company has a credit account with us then we expect full payment prior to access being given to the course.
Licence
The customer is granted a non-exclusive non-transferable licence to access designated training material. Training material is supplied for the use of the registered student(s) only. Access licences are granted for an initial period of six months unless otherwise stated.
Cancellation & Transfers
Once an allocated e-Learning license has been accessed it cannot be cancelled or transferred.
On order, an exam voucher will be provided to enable the student to book a web-proctored, online exam at a time and date that suits them.
Prerequisites:
Candidates must hold the ITIL Foundation Course. The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses,
Exam format:
The exam will be administered through PeopleCert's ExamShield application for which there are a few recommendations:
Download and install the application at the earliest opportunity.
Run the application's inbuilt software compatibility check well in advance of the exam.
Avoid using a corporate device which may have security policies in place which could effect the working of the application.
Bite-sized learning modules
Experience e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
Interactive & engaging content
Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
Self-directed learning
Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.
Learn at your own speed
Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experience for everyone.
Real-time progress tracking
Stay on top of your learning with real-time progress tracking. Knowledge checks reinforce your understanding, ensuring a solid grasp of the material as you progress.
Real-world case study approach
Benefit from the use of a real-world-based case study that guides you through using ITIL 4 during the whole project, from start to finish.
Structured learning checklist
Each module includes a detailed learning checklist, guiding you through the course structure and ensuring you cover all key topics.
Embedded ITIL 4 glossary
Access the official ITIL 4 glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and deepening your understanding of ITIL 4 terminology.
Seamless Canvas integration
Delivered via the Canvas Learning Management System, this course offers a seamless, user-friendly learning experience.
Dates for this course are available on request. Please Contact us for details.
Dates for this course are available on request. Please Contact us for details.