ITIL®4 Practitioner - Change Enablement e-Learning
Self-paced training

In partnership with PeopleCert, we offer ITIL®4 Change Enablement e-learning and e-learning+ training. Included in this package are the following: Official ITIL4 Practice guide Exam voucher inclusive of web-proctoring service 6 months access to comprehensive, interactive...  READ MORE

Price: £400 *

  • Course:ITIL4-CE-CBT ( £400 )

(Prices exclude VAT which will be added at the prevailing rate.)

ITIL®4 Practitioner - Change Enablement e-Learning

Overview

In partnership with PeopleCert, we offer ITIL®4 Change Enablement e-learning and e-learning+ training. Included in this package are the following:
  • Official ITIL4 Practice guide
  • Exam voucher inclusive of web-proctoring service
  • 6 months access to comprehensive, interactive e-learning content
    • 2-3 hours estimated study
  • Learner kit (Official Training Materials) - eLearning+ only
  • Take2 exam resit option - eLearning+ only
  • Official Mock exam - e-Learning+ only

ITIL4 Change Enblement e-Learning+ (click here for details)

 

Description

The ITIL 4 Change Enablement Practice module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the Change Enablement Practice. It is intended to provide candidates with best practice guidance on how to maximize the number of successful service and product changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule.

The ITIL 4 Change Enablement Practice module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Change Enablement Practice publication.

ITIL 4 Practitioner: Change Enablement enables professionals to:

  • Ensure that changes and their components are realised in an effective, safe, controlled and timely manner to meet stakeholders’ change-related expectations and needs
  • Minimise the negative impacts of change
  • Balance effectiveness, throughput, governance, compliance and risk control for all changes in the defined scope
  • Be adaptive to meet the needs of various approaches to change development
  • Measure, assess and develop the Change Enablement practice capability in their organisation by using the ITIL Maturity Model

 

Course Content

Key concepts
Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.

Practice success factors
Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of Change Enablement in achieving controlled and successful change implementation.

Practice processes
Explore Change Enablement processes, including key activities, and learn how to integrate them into your organisation's value stream to ensure seamless and coordinated change activities.

Roles and competencies
Focus on key roles within Change Enablement, and understand how to position the practice effectively within your organisation. Develop the necessary competencies for overseeing and managing change initiatives.

Information and technology
See how Information and Technology can support and enable Change Enablement to deliver improvements, providing tools and systems for effective planning, tracking, and implementation of changes.

Partners and suppliers
Explore the role of partners and suppliers in Change Enablement, understanding how to collaborate effectively to enhance change processes and ensure successful outcomes.

The ITIL capability model
Discover how the capability criteria support the practice's capability development, ensuring alignment with industry best practices and organisational requirements for effective Change Enablement.

Practice success
Learn strategies for succeeding with Change Enablement and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust change management practices to achieve business goals and deliver value.

How to order

To order this course then click the "Book now" option and enter your details.  We will then be in contact to establish a preferred start date and payment method.  Unless your company has a credit account with us then we expect full payment prior to access being given to the course.

Licence
The customer is granted a non-exclusive non-transferable licence to access designated training material. Training material is supplied for the use of the registered student(s) only. Access licences are granted for an initial period of six months unless otherwise stated.

Cancellation & Transfers
Once an allocated e-Learning license has been accessed it cannot be cancelled or transferred. 

 

Features

Bite-sized learning modules
Experience e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.

Interactive & engaging content
Dive into an interactive environment filled with multimedia elements, quizzes, and activities that make your journey through the course thoroughly engaging and enriching.

Self-directed learning
Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.

Learn at your own speed
Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experience for everyone.

In-depth case studies
Benefit from a wealth of case studies that provide real-world context and practical knowledge. These case studies are designed to deepen your understanding and guide your learning.

Real-time progress tracking
Stay on top of your learning with real-time progress tracking. Knowledge checks reinforce your understanding, ensuring a solid grasp of the material as you progress.

Structured learning checklist
Each module includes a detailed learning checklist, guiding you through the course structure and ensuring you cover all key topics.

Embedded ITIL glossary
Access the official ITIL glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and deepening your understanding of ITIL terminology.

Seamless canvas integration
Delivered via the Canvas Learning Management System, this course offers a seamless, user-friendly learning experience.

Exam

On order, an exam voucher will be provided to enable the student to book a web-proctored, online exam at a time and date that suits them.

Prerequisites:

Candidates must hold the ITIL Foundation Course. The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses,

Exam format:

  • Online exam with web-proctoring
  • 30 minutes closed book
  • 20 multiple choice questions (each one being worth 1 mark)
  • Pass mark 13 out of 20 or 65%.

Candidates must have passed the ITIL4 Foundation examination to attend this course.

The exam will be administered through PeopleCert's Web Exam driver.

Dates For ITIL®4 Practitioner - Change Enablement e-Learning

This is an online self-paced e-Learning course which you can complete at your own pace:

ITIL®4 Practitioner - Change Enablement e-Learning

£400.00