In partnership with PeopleCert, we offer ITIL®4 Supplier Management e-learning and e-learning+ training. Included in this package are the following: Official ITIL4 Practice guide Exam voucher inclusive of web-proctoring service 6 months access to comprehensive, interactive... READ MORE
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ITIL4 Supplier Management e-Learning+ (click here for details)
This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the Supplier Management Practice. It is intended to provide candidates with best practice guidance on how to ensure that the organization’s suppliers and their performances are managed appropriately to support the seamless provision of quality products and services.
The ITIL 4 Supplier Management Practitioner module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Supplier Management Practice publication.
Key concepts
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services.
Practice success factors
Learn about practice success factors (PSF) and key metrics, essential for evaluating the effectiveness and efficiency of Supplier Management in achieving optimal supplier performance and alignment with business goals.
Practice processes
Explore Supplier Management processes, including key activities, and learn how to integrate them into your organisation's value stream to ensure seamless and effective supplier interactions.
Roles and competencies
Focus on the key roles of the Supplier Management practice and understand how to position the practice effectively within your organisation. Develop the necessary competencies for managing supplier relationships and performance.
Information and technology
Explore how Information and Technology can support and enable the Supplier Management practice to deliver improvements, providing tools and systems for efficient supplier tracking, evaluation, and collaboration.
Partners and suppliers
Focus on the role of partners and suppliers in the Supplier Management practice, understanding how to cultivate and maintain productive partnerships to enhance service delivery and business outcomes.
The ITIL capability model
Discover how the capability criteria support the practice's capability development, ensuring alignment with industry best practices and organisational requirements for effective Supplier Management.
Practice success
Learn strategies for succeeding with the Supplier Management practice and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust supplier management practices to achieve business goals and deliver value.
To order this course then click the "Book now" option and enter your details. We will then be in contact to establish a preferred start date and payment method. Unless your company has a credit account with us then we expect full payment prior to access being given to the course.
Licence
The customer is granted a non-exclusive non-transferable licence to access designated training material. Training material is supplied for the use of the registered student(s) only. Access licences are granted for an initial period of six months unless otherwise stated.
Cancellation & Transfers
Once an allocated e-Learning license has been accessed it cannot be cancelled or transferred.
Bite-sized learning modules
Experience e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
Interactive & engaging content
Dive into an interactive environment filled with multimedia elements, quizzes, and activities that make your journey through the course thoroughly engaging and enriching.
Self-directed learning
Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.
Learn at your own speed
Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experience for everyone.
In-depth case studies
Benefit from a wealth of case studies that provide real-world context and practical knowledge. These case studies are designed to deepen your understanding and guide your learning.
Real-time progress tracking
Stay on top of your learning with real-time progress tracking. Knowledge checks reinforce your understanding, ensuring a solid grasp of the material as you progress.
Structured learning checklist
Each module includes a detailed learning checklist, guiding you through the course structure and ensuring you cover all key topics.
Embedded ITIL glossary
Access the official ITIL glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and deepening your understanding of ITIL terminology.
Seamless canvas integration
Delivered via the Canvas Learning Management System, this course offers a seamless, user-friendly learning experience.
On order, an exam voucher will be provided to enable the student to book a web-proctored, online exam at a time and date that suits them.
Prerequisites:
Candidates must hold the ITIL Foundation Course. The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses,
Exam format:
Candidates must have passed the ITIL4 Foundation examination to attend this course.
The exam will be administered through PeopleCert's Web Exam driver.
ITIL®4 Practitioner - Supplier Management e-Learning |