ITIL® 4 Practitioner: IT Asset Management
1-Day

The ITIL Practitioner: IT Asset Management module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the IT Asset Management Practice. It is intended to provide candidates with best practice guidance on how to plan and manage the full...  READ MORE

Price: £600 * (including exam)

  • Course:ITIL4-PRAC-ITAM ( £495 )
  • Exam:ITIL Practitioner ( £105 )

(Prices exclude VAT which will be added at the prevailing rate.)

ITIL® 4 Practitioner: IT Asset Management

Description

The ITIL Practitioner: IT Asset Management module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the IT Asset Management Practice. It is intended to provide candidates with best practice guidance on how to plan and manage the full lifecycle of all IT assets, to help the organization maximize value, control costs, manage risks, support decision-making about the purchase, re-use, retirement, and disposal of IT assets, meet regulatory and contractual requirements.

The ITIL 4 IT Asset Management Practice module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 IT Asset Management Practice publication.

ITIL 4 Practitioner: IT Asset Management enables professionals to:

  • Ensure that the organisation has relevant information to enable informed decisions throughout the lifecycle of its IT assets
  • Continually monitor and optimise the utilisation and maintenance of IT assets
  • Increase compliance with legal and regulatory requirements
  • Increase alignment of IT investments with evolving business objectives and needs
  • Measure, assess and develop the IT Asset Management practice capability in their organisation by using the ITIL Maturity Model

 

Contents

The key concepts of the practice

  • Explain the purpose of the practice
  • Describe the practice success factors (PSF) & key metrics of the practice
  • Explain the key terms/concepts:
    • IT asset types
    • IT asset register
    • IT asset lifecycle
    • IT asset lifecycle models
    • verification
    • inventory
    • discovery
    • IT asset audit

The processes of the practice

  • Describe inputs and outputs of the processes
  • Describe the key activities of the processes
  • Know how to integrate the practice in the organization’s value streams

The roles and competences of the practice

  • Describe the responsibilities of the key roles of the practice:
    • IT asset manager
    • IT asset custodian
    • IT asset analyst
    • IT asset register administrator
    • license manager
    • IT asset owner
    • IT asset consumer
  • Know how to position the practice in the organizational structure

How information and technology support and enable the practice

  • Explain the tools application
  • Apply the recommendations on automation

The role of partners and suppliers in the practice

  • Explain the dependencies of the practice on third parties
  • Explain how partners and suppliers can support the practice

How the ITIL capability model can be used to develop the practice

  • Explain how capability criteria support the practice capability development

The recommendations for the practice success

  • Understand the recommendations for IT asset management success and how they are supported by the ITIL guiding principles

Exam

  • 30 minutes closed book exam
  • 20 multiple choice questions (each one being worth 1 mark)
  • Pass mark 13 out of 20 or 65%.
  • Candidates must have passed the ITIL4 Foundation examination or be an ITIL4 Managing Professional to attend this course.

Dates For ITIL® 4 Practitioner: IT Asset Management

VIRTUAL training

  • 06 December 2024
  • 07 March 2025
  • 06 June 2025
  • To book any of these dates, please see below.

Availability and pricing for ITIL® 4 Practitioner: IT Asset Management:

Please Note: Exam fees (where applicable) are included in the prices quoted.

06 December 2024 - VIRTUAL training

£600

07 March 2025 - VIRTUAL training

£600

06 June 2025 - VIRTUAL training

£600